People Movers
- USDOT number
- 973075 ↗
- MC number
- MC455975 ↗
- Phone
- (205) 945-4655
- Fleet
- 3 trucks · 9 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Intrastate — hazmat
- Location
- 135 WEST OXMOOR RD STE 307, Homewood, AL 35209
- In the registry since
- 2001 · 25 years
- FMCSA registration updated
- May 2007
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (40 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 40 reviews we've captured the full text of so far — out of 131 total reviews across Google & Yelp.
Customer reviews (131)
The worst company on planet earth! They are completely incompetent and don't give a crap. Drivers are stupid. Customer service does not exist. They do not answer the phone or return calls. If you are expecting a delivery from this company, forget it. Cancel your order and get a refund.
If u find out something you ordered is being delivered by this company CANCEL the order. Blocked my garage with a 800 lb delivery told me NAH when I asked them to move it. Then drove thru my grass leavibg huge tire tracks all the way down my drive. My husband has now thrown his back out trying to mo...
As far as delivering to this location goes for a semi truck driver. Getting here can be a real hassle if you aren't familiar with the area. I am not familiar, so I don't have any tips for you. Yes use the entrance under the overpass. Receiving is dock 2&3 on the front. They have dock doors open to h...
Supposed to be delivering kitchen cabinets. Been put off several times. No one will answer the phone. Left 2 messages but no call back. Lowe’s of Prattville apparently contracted this company to deliver for them. What’s the problem?
Leaving one star simply because I couldn't leave zero. I ended up canceling a $2k IKEA order because of how difficult it was to get in contact with someone at Downstream. Terrible customer service. You'd think IKEA would know better than to do business with a company that has such a horrid reputatio...
They are unwilling to make a delivery to my address, even though I have paid for delivery through them and they do service my zip code. Now I am stuck with being charged a delivery fee - and being responsible to rent a truck to pick up my own order. They are unwilling to do anything to help me in th...
We read this company's 7 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2022
“They have rescheduled with me twice already, and my delivery was originally scheduled for the 7th of January.” 1★ · Google · Jan 2019 · Danielle Treece · Read the review →
“Now on April 6th, we still have no desk.” 1★ · Google · Apr 2018 · Mary Drennen · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2022
“The first vanity was returned, cracked in several places. The replacement was cracked also” 1★ · Google · Oct 2022 · Diane Mallin · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 7 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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